Privacy Policy

At Build Metric, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our platform. By accessing and using our services, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

   • Personal Information: When you sign up or use the Build Metric platform, we may collect personal information, such as your name, email address, phone number, and billing details.
   • Project Data: We collect the plans, rates, and cost information you upload, which may include construction plans and project-specific details.
   • Usage Data: We may collect non-personal information regarding your use of the platform, such as your IP address, browser type, device information, and how you interact with our services.

2. How We Use Your Information

   • To Provide Services: We use the collected information to generate estimates, takeoffs, and tender documents for your construction projects based on the data you provide.
   • Customer Support: Your information may be used to respond to inquiries, resolve issues, and provide customer service.
   • Communication: We may send you updates, notifications, or promotional materials related to Build Metric’s products and services. You can opt out of marketing communications at any time.
   • Improvements: We may use aggregated, non-personally identifiable data to improve our platform and enhance user experience.

3. Data Sharing

   • Third-Party Service Providers: We may share your information with trusted third-party service providers who assist with our platform’s operation (e.g., cloud hosting, payment processing). These third parties are obligated to handle your data securely and use it solely for providing their services.
   • Legal Compliance: We may disclose your information if required by law or in response to a legal request, such as a subpoena, court order, or government inquiry.

4. Data Security We implement reasonable security measures to protect your data from unauthorized access, loss, or alteration. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. While we strive to protect your data, you acknowledge that there are inherent risks associated with online data transmission.

5. Data Retention We retain your personal information and project data for as long as necessary to provide our services or comply with legal requirements. Once your information is no longer needed, it will be securely deleted or anonymized.

6. Your Rights

   • Access and Correction: You have the right to access and correct the personal information we hold about you. To request a copy of your data or update your details, please contact us.
   • Deletion: You may request the deletion of your personal information at any time. However, certain data may be retained if required by law or for legitimate business purposes.
   • Opting Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.

7. Cookies We use cookies to enhance your experience while using the platform. Cookies are small files stored on your device that help us recognize you and remember your preferences. You can control or disable cookies through your browser settings.

8. Changes to Privacy Policy Build Metric reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Last Updated” date will reflect the most recent changes. We encourage you to review this policy periodically to stay informed about how we are protecting your information.